Shipping info


Ground Shipping US (excluding Hawaii):
  • $7 for US orders less than $50
  • Free for US orders of $50 or more
  • Shipped via USPS (X by Gottex offers USPS Ground shipping for orders within the US)
  • Tracking number provided via email once package is shipped
 Shipping Addresses: We cannot ship to Post Office Boxes. We cannot ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, and Wake Island.
Delivery to Hawaii and parts of Alaska may take more than 7 business days. Hawaii orders can only be shipped by USPS priority. At this time we do not offer Saturday delivery. 
 
International Shipping:
  • Available for Canada
  • Shipped via USPS International Economy
  • Tracking number provided via email once package is shipped
  • For all orders shipping outside of the US the ship-to recipient will be responsible for any taxes or customs duties incurred. X b Gottex is not responsible for any fees charged by customs. Once X by Gottex has delivered the merchandise to the carrier, the purchaser assumes the risk of loss and title for the merchandise.
  • Contact info@xbygottex.com if your country is not listed above.
International Shipping: Please note that prices displayed on our website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duty (where applicable) are not included on your Order Summary page. It is the responsibility of the customer to account for taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. On your order, please provide accurate contact information where you may best be reached. If you are shipping outside of the United States on a DDP (Delivery Duty Paid) basis, all relevant import taxes and duties will be charged at such time as the Product is ready for shipment. 
  
Processing Time 
Orders placed Monday – Friday will process within 1-3 business days. Orders placed Saturday – Sunday will begin processing on the next business day.
X by Gottex will contact you with a follow-up email if any part of your order is unavailable.
You will not be charged for any item until it has shipped.
You will be contacted by email with a USPS tracking number when your order leaves our distribution center.
If we are unable to complete your order, you will be notified via email within 5 business days.